Medical Information Service

PROSAR's Medical Information Service is staffed 24/7 by pharmacists and nurses that respond to product-related inquiries from healthcare practitioners and patients. Callers are greeted directly by a knowledgeable, responsive healthcare professional that has been trained specifically on your products. Our specialists, supported by state-of-the-art systems, provide inquirers with current, accurate information regarding the safe and effective use of your products.

Benefits to you:

• Enhanced brand and company loyalty as a result of direct access to healthcare professionals that are available 24/7 to answer your customers' inquiries
• Reduced costs of staffing and infrastructure without cutting back on quality
• Injury and illness prevention as a result of having experienced healthcare staff responding to consumer inquiries 24/7
• Ensured coverage during peak call volumes, such as those that occur during a product lauch or recall, which leads to increased customer satisfaction
• Less interruption and more time to focus on core responsibilities